FAQ's
1. What products does SwingTechSA offer?
SwingTechSA offers home and commercial golf simulator kits, including launch monitors, hitting mats, projectors, and custom simulator enclosures. Our products are suitable for all skill levels.
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2. How long does it take to receive a SwingTechSA golf simulator?
Our standard delivery lead time is 3–4 weeks. This includes order processing, assembly, and courier delivery. Custom-built simulators or enclosures may take slightly longer, with delivery dates confirmed when you place your order.
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3. Does SwingTechSA deliver across South Africa?
Yes. We provide nationwide delivery for all simulator kits, accessories, and custom installations. For commercial venues or international shipping, please contact us for a quote.
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4. How much does shipping cost for golf simulators?
Shipping costs vary depending on the size, weight, and delivery location. Large items like full simulator kits or enclosures may require special courier arrangements. Shipping fees are calculated when you place your order.
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5. Can I track my golf simulator order?
Yes. Once your order is dispatched, you will receive tracking details so you can monitor your shipment and know exactly when your simulator will arrive.
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6. What is SwingTechSA's returns and refund policy?
We accept returns for damaged, defective, or incorrect products within 48 hours of delivery. Change-of-mind returns may be accepted within 14 days for eligible products, excluding custom or installed items. Refunds are processed to your original payment method after inspection. Replacement units follow the standard 3–4 week lead time.
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7. How much space do I need for a SwingTechSA golf simulator?
Most SwingTechSA Sim Kits require a minimum ceiling height of 2.8 m and a room width of 3–4 meters. Custom installations can be designed for unique spaces, including garages, basements, or commercial environments.
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8. What payment methods does SwingTechSA accept?
We accept secure payment via credit/debit cards, bank transfers, and other online payment options. Full payment is required before order processing begins.
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9. Do SwingTechSA products come with a warranty?
Yes. All products include a manufacturer warranty covering electronics, launch monitors, and enclosures. Warranty details vary by product and are provided at purchase.
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10. Can SwingTechSA install my simulator at home or business?
Yes. We provide professional golf simulator installation services for home and commercial venues. Installation schedules are coordinated to ensure a seamless setup.
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11. How do I maintain my SwingTechSA golf simulator?
Keep hitting mats, enclosures, and projector screens clean. Avoid moisture or dust exposure to electronics. SwingTechSA provides maintenance guidance during installation for long-term performance.
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12. Can I upgrade my existing simulator?
Yes. SwingTechSA offers upgrades for software, launch monitors, projectors, and enclosures to enhance your home or commercial golf simulator experience. Contact us for compatibility and pricing.
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13. Are financing or payment plans available?
Select products may qualify for flexible payment options. Contact SwingTechSA to discuss financing or installment plans in South Africa.
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14. Are SwingTechSA simulators suitable for commercial use?
Yes. Our simulators are ideal for commercial venues, offices, golf clubs, and entertainment spaces. Custom setups are designed for high-traffic use and multiple players.
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15. Does SwingTechSA provide software for simulators?
Yes. All simulators come with software featuring realistic golf courses, practice modes, multiplayer options, and performance tracking. Additional software upgrades are available for advanced features.
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