SwingTechSA Privacy Policy

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1. Introduction

Welcome to SwingTechSA (“SwingTechSA”, “we”, “our”, “us”). We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our products, or engage with us in any way. By using our website or services, you agree to the terms of this Privacy Policy.

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2. Information We Collect

We collect personal information that is necessary to provide our products and services and to enhance your experience.

a. Information You Provide
We may collect your full name, email address, phone number, billing and delivery address, payment details (processed securely through third-party providers), and any correspondence you have with us.

b. Information Collected Automatically
When you use our website, we may automatically collect your IP address, browser and device information, pages visited, time spent on our site, referring site, and cookie data. Cookies help us improve your browsing experience. You can disable cookies in your browser, but some features may not function properly.

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3. How We Use Your Information

We use your personal information to process and deliver orders, communicate with you about purchases or enquiries, improve our services, send marketing materials (only if you have opted in), comply with legal requirements, and prevent fraud or misuse.
Your information will only be used for legitimate business purposes or with your consent.

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4. Sharing of Personal Information

We may share your information with payment processors, courier and logistics partners, IT or web hosting providers, and legal authorities if required by law. All third parties must comply with strict confidentiality and POPIA standards. We will never sell or rent your personal information.

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5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against loss, unauthorised access, or misuse. Your information is stored securely, and access is limited to authorised SwingTechSA team members and service providers who need it to perform their duties.

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6. Data Retention

We retain your personal information only as long as necessary to fulfil its purpose or comply with legal obligations. When no longer needed, it will be securely deleted or anonymised.

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7. Your Rights Under POPIA

You have the right to access the personal information we hold about you, request correction or deletion of inaccurate or unnecessary data, object to how your information is processed, withdraw consent for marketing communications, and lodge a complaint with the Information Regulator of South Africa if you believe your information has been mishandled.

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8. Direct Marketing

If you choose to receive marketing communications, we may send updates about new products, promotions, or events. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

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9. Cross-Border Transfers

If your information is transferred or stored outside South Africa, we will ensure that appropriate safeguards are in place as required by POPIA to protect your data.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The latest version will always be available on our website, with the most recent update date indicated above.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: